# Xerox DocuShare Help Center > Xerox DocuShare is an enterprise content management (ECM) platform. This help center provides technical documentation, troubleshooting guides, release notes, and how-to articles for DocuShare, DocuShare Flex, and DocuShare Go products. DocuShare is a document management and workflow automation solution that enables organizations to capture, store, manage, and share content securely. The product family includes DocuShare (on-premises ECM), DocuShare Flex (modern web interface), and DocuShare Go (cloud-based solution). ## Getting Started - [How To Contact DocuShare Customer Technical Support](https://help.docushare.com/hc/en-us/articles/21444219975963): Primary contact information for technical support - [Xerox DocuShare Customer Support Plan](https://help.docushare.com/hc/en-us/articles/41912274628379): Support plan details and coverage information - [Help Center Welcome](https://help.docushare.com/hc/en-us/articles/19972247935771): Introduction to the DocuShare Help Center ## Release Notes and System Requirements ### DocuShare 8.0 - [Xerox DocuShare 8.0 Release Notes](https://help.docushare.com/hc/en-us/articles/40824837280283): Latest release features and changes - [Xerox DocuShare 8.0 System Requirements](https://help.docushare.com/hc/en-us/articles/40824811458331): Hardware and software requirements - [DocuShare 8.0 Upgrade Paths](https://help.docushare.com/hc/en-us/articles/45883311352859): Supported upgrade paths to version 8.0 ### DocuShare 7.7 - [Xerox DocuShare 7.7 Release Notes](https://help.docushare.com/hc/en-us/articles/22656607703835): Release features and changes - [Xerox DocuShare 7.7 System Requirements](https://help.docushare.com/hc/en-us/articles/22656569495323): Hardware and software requirements - [DocuShare 7.7 Upgrade Paths](https://help.docushare.com/hc/en-us/articles/35992599961243): Supported upgrade paths - [DS 7.7 Ubuntu Support - Release Notes](https://help.docushare.com/hc/en-us/articles/26933816450203): Ubuntu platform support ### DocuShare 7.6 - [Xerox DocuShare 7.6 Release Notes](https://help.docushare.com/hc/en-us/articles/21444477041947): Release features and changes - [Xerox DocuShare 7.6 System Requirements](https://help.docushare.com/hc/en-us/articles/21444477218715): Hardware and software requirements - [DocuShare 7.6 Patch 4 Release Notes](https://help.docushare.com/hc/en-us/articles/21444095984539): Patch updates ### DocuShare 7.5 - [Xerox DocuShare 7.5 Release Notes](https://help.docushare.com/hc/en-us/articles/21444067532059): Release features and changes - [Xerox DocuShare 7.5 System Requirements](https://help.docushare.com/hc/en-us/articles/21444521200667): Hardware and software requirements - [Release Notes DocuShare 7.5 Patch 2 Hotfix 6](https://help.docushare.com/hc/en-us/articles/30458865690651): Latest hotfix ### DocuShare 7.0 - [Xerox DocuShare 7.0 Release Notes](https://help.docushare.com/hc/en-us/articles/21444049585819): Release features and changes - [Xerox DocuShare 7.0 System Requirements](https://help.docushare.com/hc/en-us/articles/21444049981339): Hardware and software requirements - [All DocuShare Family Product Release Note Links](https://help.docushare.com/hc/en-us/articles/21792584301083): Comprehensive list of all release notes ## DocuShare Server Administration - [MS365 SMTP OAuth and IMAP OAuth for DocuShare](https://help.docushare.com/hc/en-us/articles/42522245810203): Configure Microsoft 365 OAuth authentication - [How to Configure SAML for DocuShare and DocuShare Flex](https://help.docushare.com/hc/en-us/articles/28878218829211): SAML single sign-on configuration - [How to enable View Logs](https://help.docushare.com/hc/en-us/articles/41229416515611): Enable logging for troubleshooting - [List of Languages](https://help.docushare.com/hc/en-us/articles/22895879345819): Supported languages in DocuShare - [Apache Tomcat 9.0.106](https://help.docushare.com/hc/en-us/articles/40620561206299): Tomcat version information - [CVE-2024-52316 Vulnerability](https://help.docushare.com/hc/en-us/articles/32424404236443): Security vulnerability advisory - [CVE-2024-50379/56337 Vulnerability](https://help.docushare.com/hc/en-us/articles/32409665351195): Security vulnerability advisory ## Installation, Upgrades and Migration - [DocuShare 8.0 Server Migration](https://help.docushare.com/hc/en-us/articles/27158770913819): Migration guide for version 8.0 - [DocuShare 7.7 In-place Upgrade](https://help.docushare.com/hc/en-us/articles/21443495945883): In-place upgrade procedure - [DocuShare 7.0 Upgrade](https://help.docushare.com/hc/en-us/articles/21443485353755): Upgrade to version 7.0 - [Server OS Upgrade Support](https://help.docushare.com/hc/en-us/articles/21443521638811): Operating system upgrade support - [Installation Log Files](https://help.docushare.com/hc/en-us/articles/21443759589019): Location and analysis of installation logs - [32-bit to 64-bit Upgrade](https://help.docushare.com/hc/en-us/articles/21444274432667): Migration from 32-bit to 64-bit ## Database Configuration ### Microsoft SQL Server - [Microsoft SQL Server Role Configuration](https://help.docushare.com/hc/en-us/articles/28701381321371): Configure SQL Server roles - [Windows Authentication for SQL Server](https://help.docushare.com/hc/en-us/articles/26129952438299): Windows authentication setup - [Microsoft SQL Server Requirements](https://help.docushare.com/hc/en-us/articles/21444471254555): SQL Server requirements - [SQL Server Licensing Requirements](https://help.docushare.com/hc/en-us/articles/21444375332763): Licensing information - [MSDE to SQL Server Migration](https://help.docushare.com/hc/en-us/articles/21443609147035): Migration from MSDE ### PostgreSQL - [PostgreSQL SQL Dump Backup](https://help.docushare.com/hc/en-us/articles/21444375182235): Backup procedures - [PostgreSQL MD5 Authentication](https://help.docushare.com/hc/en-us/articles/21444174057115): Authentication configuration - [PostgreSQL TCP/IP Configuration](https://help.docushare.com/hc/en-us/articles/21444219053723): Network configuration ### Oracle - [Oracle 12 Compatibility](https://help.docushare.com/hc/en-us/articles/21444346911259): Oracle 12 support information - [Oracle SCAN Connection](https://help.docushare.com/hc/en-us/articles/21444247324315): Oracle RAC configuration - [Oracle Tablespace Creation Script](https://help.docushare.com/hc/en-us/articles/21443658120603): Database setup scripts ## LDAP and Active Directory - [How To Configure LDAP in DocuShare](https://help.docushare.com/hc/en-us/articles/21443404020123): Basic LDAP configuration - [How To Configure LDAP to Authenticate to Two Different Active Directory Domains](https://help.docushare.com/hc/en-us/articles/21443404114459): Multi-domain configuration - [How to convert DocuShare Users to LDAP Users](https://help.docushare.com/hc/en-us/articles/21443415911195): User migration to LDAP - [How To Add and View LDAP Accounts in DocuShare](https://help.docushare.com/hc/en-us/articles/21443397713435): Managing LDAP accounts - [LDAP and SSL](https://help.docushare.com/hc/en-us/articles/21443562246811): Secure LDAP configuration - [How to import an SSL certificate into the TrustStore](https://help.docushare.com/hc/en-us/articles/21443517312411): Certificate management - [LDAP Synchronization Options](https://help.docushare.com/hc/en-us/articles/21443735675675): Synchronization configuration - [How To Enable the LDAP Listener Service](https://help.docushare.com/hc/en-us/articles/21443419521563): Automatic synchronization ## Users, Groups and Access Control - [User Account Deletion](https://help.docushare.com/hc/en-us/articles/21444221097115): How to delete user accounts - [Account Deactivation](https://help.docushare.com/hc/en-us/articles/21444220944923): Deactivating user accounts - [User Roles Documentation](https://help.docushare.com/hc/en-us/articles/21444069313179): Understanding user roles - [Role Changes](https://help.docushare.com/hc/en-us/articles/21444199523611): Modifying user roles - [Session Limit Error](https://help.docushare.com/hc/en-us/articles/21444402358811): Troubleshooting session limits ## Search and Indexing - [Solr Backup and Restore with Snapshots](https://help.docushare.com/hc/en-us/articles/24449914206747): Solr backup procedures - [Enterprise Collection Backup for Solr](https://help.docushare.com/hc/en-us/articles/21444198859419): Collection backup - [VerifyIndex Count Discrepancies](https://help.docushare.com/hc/en-us/articles/21444520202651): Index verification - [Indexing Count Issues](https://help.docushare.com/hc/en-us/articles/21444446349083): Troubleshooting indexing - [Incomplete Search Message](https://help.docushare.com/hc/en-us/articles/21444344617243): Search troubleshooting ## Routing and Workflow - [Group Member Removal from Workflow](https://help.docushare.com/hc/en-us/articles/29047641634587): Managing workflow participants - [Workflow Email Customization](https://help.docushare.com/hc/en-us/articles/22721741475867): Customizing workflow emails - [Workflow Email Delivery](https://help.docushare.com/hc/en-us/articles/21444475691291): Email delivery configuration - [Routing Task Notifications](https://help.docushare.com/hc/en-us/articles/21444470101659): Notification settings - [SMTP Testing](https://help.docushare.com/hc/en-us/articles/21444295655963): Testing email configuration ## DocuShare Drive - [DocuShare Drive User Guide](https://help.docushare.com/hc/en-us/articles/21443521289115): Complete user guide - [IMPORTANT: DocuShare Drive End of Life Notification](https://help.docushare.com/hc/en-us/articles/25734580358299): End of life announcement - [DocuShare Drive Version 1.5.2 build 30 Patch 29](https://help.docushare.com/hc/en-us/articles/21443807772955): Latest patch notes - [DocuShare Drive Outlook Integration](https://help.docushare.com/hc/en-us/articles/21443807880219): Outlook plugin information - [Drive Mapping](https://help.docushare.com/hc/en-us/articles/21443479192731): Configuring drive mapping - [Self-Signed Certificate Issues](https://help.docushare.com/hc/en-us/articles/21443696007195): Certificate troubleshooting - [WNet Error 1](https://help.docushare.com/hc/en-us/articles/21443762125211): Network error resolution ## Xerox ConnectKey for DocuShare - [Xerox ConnectKey for DocuShare 1.5.8 Information](https://help.docushare.com/hc/en-us/articles/21444476080795): Version information - [Release Notes for Xerox ConnectKey 1.5.12 for DocuShare 7](https://help.docushare.com/hc/en-us/articles/21444371008027): Latest release notes - [What devices are supported with ConnectKey for DocuShare?](https://help.docushare.com/hc/en-us/articles/21444471799579): Device compatibility list - [How To Install ConnectKey for DocuShare](https://help.docushare.com/hc/en-us/articles/21444247981979): Installation guide - [How To Register a MFP in DocuShare ConnectKey](https://help.docushare.com/hc/en-us/articles/21444269725723): Device registration - [How To Import/Register Multiple MFPs using CSV](https://help.docushare.com/hc/en-us/articles/21444225589019): Bulk device registration - [How To Setup WorkCentre Pro 7525 for ConnectKey](https://help.docushare.com/hc/en-us/articles/21444300741659): Device setup guide - [How To Set Up WorkCentre 77xx for ConnectKey](https://help.docushare.com/hc/en-us/articles/21444300455579): Device setup guide ## Xerox Mobile Client for DocuShare - [iOS Application Requires SSL](https://help.docushare.com/hc/en-us/articles/24907054478235): iOS SSL requirements - [Xerox Mobile Client for DocuShare Android Support](https://help.docushare.com/hc/en-us/articles/21444521651867): Android compatibility - [Xerox Mobile Client for DocuShare 1.6](https://help.docushare.com/hc/en-us/articles/21444521562011): Version 1.6 features - [How To Enable the Xerox Mobile Client for DocuShare](https://help.docushare.com/hc/en-us/articles/21444245765787): Enabling mobile access - [How to set up your account and configure settings](https://help.docushare.com/hc/en-us/articles/21444272152219): Account setup guide - [Unable To Connect To DocuShare With the Mobile Client](https://help.docushare.com/hc/en-us/articles/21444425699483): Connection troubleshooting ## Xerox Scanning App for DocuShare - [Quick Start Guide](https://help.docushare.com/hc/en-us/articles/21444477130139): Getting started with scanning - [ConnectKey App Gallery Button Issue](https://help.docushare.com/hc/en-us/articles/21444450312603): Troubleshooting App Gallery ## Scanning and Capture - [Timestamp Formatting](https://help.docushare.com/hc/en-us/articles/21444446020251): Scan timestamp configuration - [Permission Inheritance for Scanned Documents](https://help.docushare.com/hc/en-us/articles/21444401178523): Permission settings - [Metadata Population](https://help.docushare.com/hc/en-us/articles/21444270568731): Automatic metadata - [Searchability Issues](https://help.docushare.com/hc/en-us/articles/21444401113499): OCR and search troubleshooting - [PDF to TIFF Conversion](https://help.docushare.com/hc/en-us/articles/21444401261851): Format conversion ## DocuShare Email Agent - [Email Agent Setup](https://help.docushare.com/hc/en-us/articles/21443494563355): Configuration guide - [Office 365 Compatibility](https://help.docushare.com/hc/en-us/articles/21443687416219): Microsoft 365 integration - [Email Discarding Reasons](https://help.docushare.com/hc/en-us/articles/21443738429595): Troubleshooting rejected emails - [Collection-Specific Email](https://help.docushare.com/hc/en-us/articles/21443493507099): Email to collection configuration ## Subscription and Notifications - [Notification Customization Limitations](https://help.docushare.com/hc/en-us/articles/27863025820955): Customization options - [Email Notification Issues](https://help.docushare.com/hc/en-us/articles/21444470181915): Troubleshooting notifications - [Email Address Limits](https://help.docushare.com/hc/en-us/articles/21444325722011): Recipient limits - [Permission Change Notification Prevention](https://help.docushare.com/hc/en-us/articles/21444269092251): Disabling notifications ## Content Rules - [Rule Triggering Failure](https://help.docushare.com/hc/en-us/articles/33377322929691): Troubleshooting content rules - [Missing Custom Property in Rules](https://help.docushare.com/hc/en-us/articles/29746360477467): Custom property issues - [Boolean Usage in Content Rules](https://help.docushare.com/hc/en-us/articles/21443732469275): Boolean conditions ## Custom Objects and Properties - [Custom Property Types](https://help.docushare.com/hc/en-us/articles/21443759757339): Available property types - [Default Object Classes](https://help.docushare.com/hc/en-us/articles/21443735371291): Built-in object classes - [Custom Property Editing](https://help.docushare.com/hc/en-us/articles/21443418213403): Modifying properties - [Custom Property Deletion](https://help.docushare.com/hc/en-us/articles/21443473242395): Removing properties - [Object Class Creation](https://help.docushare.com/hc/en-us/articles/21443472414619): Creating custom classes ## Backup and Restore - [Solr Backup and Restore with Snapshots](https://help.docushare.com/hc/en-us/articles/24449914206747): Solr backup procedures - [Manual IDOL Backup and Restore](https://help.docushare.com/hc/en-us/articles/21443478685339): IDOL backup procedures - [IDOL Snapshot Backups](https://help.docushare.com/hc/en-us/articles/21443399061019): Snapshot configuration - [IDOL Scheduled Backups](https://help.docushare.com/hc/en-us/articles/21443393199771): Automation setup ## Command Line Utilities - [SSL/TLS Disabling](https://help.docushare.com/hc/en-us/articles/21444244335387): Disabling SSL/TLS - [dsindex Admin Mode](https://help.docushare.com/hc/en-us/articles/21443636294939): Index administration - [Scan Service Enable/Disable](https://help.docushare.com/hc/en-us/articles/21443634784795): Managing scan service - [Export Content Privilege](https://help.docushare.com/hc/en-us/articles/21443558373787): Content export - [start_docushare Command](https://help.docushare.com/hc/en-us/articles/21443555771035): Starting DocuShare - [stop_docushare Command](https://help.docushare.com/hc/en-us/articles/21443555863963): Stopping DocuShare ## Linux/UNIX Administration - [DocuShare Start/Stop Script](https://help.docushare.com/hc/en-us/articles/21444372401819): Service management - [Red Hat Enterprise Linux 6 Installation](https://help.docushare.com/hc/en-us/articles/21444324218651): RHEL installation guide - [Backend Service Setup](https://help.docushare.com/hc/en-us/articles/21444301057435): Service configuration - [System Information Collection](https://help.docushare.com/hc/en-us/articles/21444247026971): Gathering system info - [Memory Usage Calculation](https://help.docushare.com/hc/en-us/articles/21444170841115): Memory monitoring ## Microsoft IIS - [404 Error Troubleshooting](https://help.docushare.com/hc/en-us/articles/21443997615131): Resolving 404 errors - [IP Address/Hostname Access Issues](https://help.docushare.com/hc/en-us/articles/21444069549467): Access configuration - [Port 80 Configuration](https://help.docushare.com/hc/en-us/articles/21444097890075): Port settings - [SMTP Authentication (IIS6)](https://help.docushare.com/hc/en-us/articles/21444170112539): Email authentication ## WebDAV - [Root Directory Configuration](https://help.docushare.com/hc/en-us/articles/21444471054363): WebDAV root setup - [Forward Slash Character Access](https://help.docushare.com/hc/en-us/articles/21444498911259): Special character handling - [MAC OS 10.9.2 Connection](https://help.docushare.com/hc/en-us/articles/21444448327707): macOS WebDAV setup - [Collection Display](https://help.docushare.com/hc/en-us/articles/21444351393179): Viewing collections ## Wikis and Weblogs - [InterWiki Links Usage](https://help.docushare.com/hc/en-us/articles/21444320202011): Creating wiki links - [Page Renaming](https://help.docushare.com/hc/en-us/articles/21444270194587): Renaming wiki pages - [Printing Wiki Pages](https://help.docushare.com/hc/en-us/articles/21444269296027): Print configuration - [Image Insertion](https://help.docushare.com/hc/en-us/articles/21444225758875): Adding images to wikis ## Xerox Process Automation (XPA) - [XPA Management Console Launch Failure](https://help.docushare.com/hc/en-us/articles/21444477432987): Console troubleshooting - [XPA Form Designer Installation Issues](https://help.docushare.com/hc/en-us/articles/21444522115867): Installation problems - [LDAP Groups in XPA Management Console](https://help.docushare.com/hc/en-us/articles/21444427060379): LDAP integration - [Saving XPA Forms](https://help.docushare.com/hc/en-us/articles/21444270479899): Form management - [Form Designer Publishing Hangs](https://help.docushare.com/hc/en-us/articles/21444150413595): Publishing issues ## DocuSign Connector - [DocuSign Template Visibility](https://help.docushare.com/hc/en-us/articles/22402095823003): Template configuration ## DocuShare Content Encryption - [Installation and Enablement](https://help.docushare.com/hc/en-us/articles/21443421045147): Encryption setup - [Encryption Status Determination](https://help.docushare.com/hc/en-us/articles/21443473597211): Checking encryption status - [Crypto Class Initialization Error](https://help.docushare.com/hc/en-us/articles/21443375612315): Error resolution ## DocuShare Lifecycle Manager - [LCM Download Location](https://help.docushare.com/hc/en-us/articles/21443760313243): Download information - [Policy Creation Issues](https://help.docushare.com/hc/en-us/articles/21443695349147): Creating lifecycle policies - [IIS Integration](https://help.docushare.com/hc/en-us/articles/21443517156891): Web server integration - [Task Triggering](https://help.docushare.com/hc/en-us/articles/21443495307547): Automation configuration ## DocuShare Records Manager - [IBM Records Manager 8.5 Compatibility](https://help.docushare.com/hc/en-us/articles/21443519906203): IBM integration - [IRM Relationship Error](https://help.docushare.com/hc/en-us/articles/21443519267099): Error resolution - [Records Management Roles](https://help.docushare.com/hc/en-us/articles/21443202618651): Role configuration ## DocuShare Archive Server - [Archived Document Search](https://help.docushare.com/hc/en-us/articles/21443689366683): Searching archives - [Archive Start Sequence](https://help.docushare.com/hc/en-us/articles/21443587418139): Service startup order - [Group Synchronization](https://help.docushare.com/hc/en-us/articles/21443379108507): Syncing archive groups - [Object Restoration Issues](https://help.docushare.com/hc/en-us/articles/21443217262875): Restoring archived content ## DocuShare OCR - [PDF Quality Reduction](https://help.docushare.com/hc/en-us/articles/21443585479323): Quality settings - [Document Conversion Usage](https://help.docushare.com/hc/en-us/articles/21443485713179): Using conversion service - [OCR Enablement](https://help.docushare.com/hc/en-us/articles/21443418997531): Enabling OCR - [OCR System Requirements](https://help.docushare.com/hc/en-us/articles/21443295091099): Requirements ## DocuShare Windows Client - [End of Sale Announcement](https://help.docushare.com/hc/en-us/articles/21443807563547): Product discontinuation - [Document Checkout Permission Error](https://help.docushare.com/hc/en-us/articles/21443808300315): Permission issues - [Word Save Error](https://help.docushare.com/hc/en-us/articles/21443739662747): Microsoft Word integration - [Logon Integration Greyed Out](https://help.docushare.com/hc/en-us/articles/21443761809435): Login troubleshooting ## DSDN (Developer Network) - [Java API and Programming Examples](https://help.docushare.com/hc/en-us/articles/21443521196315): Developer resources and API documentation ## Troubleshooting - [Some DocuShare Private Cloud Servers Are Not Available](https://help.docushare.com/hc/en-us/articles/27533162738971): Cloud server issues - [PSR Recording Instructions](https://help.docushare.com/hc/en-us/articles/21444274855707): Problem steps recorder - [Windows System Information Collection](https://help.docushare.com/hc/en-us/articles/21444224986395): Gathering troubleshooting data - [Technical Support Information](https://help.docushare.com/hc/en-us/articles/21444345413403): Support data collection --- # Xerox DocuShare Flex > DocuShare Flex provides a modern web-based interface for DocuShare with enhanced user experience and mobile support. ## DocuShare Flex Configuration - [How to set your home page in DocuShare Flex](https://help.docushare.com/hc/en-us/articles/21443494722203): Customize landing page - [How to save a search in DocuShare Flex](https://help.docushare.com/hc/en-us/articles/21443493274523): Saved searches - [Using Search in DocuShare Flex](https://help.docushare.com/hc/en-us/articles/21443733886491): Search functionality ## Routing and Content Rules in Flex - [How to create a timed content rule in DocuShare Flex](https://help.docushare.com/hc/en-us/articles/21444220617115): Time-based automation - [How to add a routing template in DocuShare Flex](https://help.docushare.com/hc/en-us/articles/21444197867675): Workflow templates ## Flex Mobile App - [DS Flex Mobile Supported iOS version](https://help.docushare.com/hc/en-us/articles/21443315362331): iOS compatibility - [DS Flex Mobile does not return search results](https://help.docushare.com/hc/en-us/articles/21443315281435): Search troubleshooting - [DS Flex Mobile Capture Option is not working](https://help.docushare.com/hc/en-us/articles/21443371163291): Capture issues - [Unable to find objects uploaded using Capture option](https://help.docushare.com/hc/en-us/articles/21443695573659): Missing uploads ## Troubleshooting Flex - [Your account has not been authorized to access this site](https://help.docushare.com/hc/en-us/articles/21444577731867): Authorization error - [Unable to create a new user in Flex](https://help.docushare.com/hc/en-us/articles/21444426192155): User creation issues - [How to find which version of DocuShare Flex you have installed](https://help.docushare.com/hc/en-us/articles/21444224741275): Version information - [How to download the DocuShare Flex Logs](https://help.docushare.com/hc/en-us/articles/21444222741659): Log collection ## Capture Service in Flex - [How to check how long it took to OCR a document](https://help.docushare.com/hc/en-us/articles/21443403328923): OCR timing - [Green Finish check mark is not displaying when scanning](https://help.docushare.com/hc/en-us/articles/21443379028507): Scan completion indicator - [Capture option does not appear in the menu](https://help.docushare.com/hc/en-us/articles/21443217465627): Missing capture option - [Document listed in capture inbox shows OCR status of not started](https://help.docushare.com/hc/en-us/articles/21443202002971): OCR status issues --- # Xerox DocuShare Go > DocuShare Go is a cloud-based content management solution with real-time collaboration features. ## Getting Started Videos - [Xerox DocuShare Go - User Quick Start Overview](https://help.docushare.com/hc/en-us/sections/20916535181339): Video tutorials - [Xerox DocuShare Go - Using Go on The Go](https://help.docushare.com/hc/en-us/sections/20916535181339): Mobile usage - [Xerox DocuShare Go - Subscription Plans](https://help.docushare.com/hc/en-us/sections/20916535181339): Plan information - [Xerox DocuShare Go - Realtime Editing](https://help.docushare.com/hc/en-us/sections/20916535181339): Collaboration features - [Xerox DocuShare Go - Personalize Dashboard and Collections](https://help.docushare.com/hc/en-us/sections/20916535181339): Customization ## How To Guides - [How to install the Connect for DocuShare Go Application](https://help.docushare.com/hc/en-us/sections/20916553118363): Desktop app installation - [How to Quickly Add Folders](https://help.docushare.com/hc/en-us/sections/20916553118363): Folder management - [How to Edit a Content Rule](https://help.docushare.com/hc/en-us/sections/20916553118363): Rule configuration - [How to Add Content to Metadata](https://help.docushare.com/hc/en-us/sections/20916553118363): Metadata management - [How to Move Files](https://help.docushare.com/hc/en-us/sections/20916553118363): File organization - [How to Create a Simple Review Content Rule](https://help.docushare.com/hc/en-us/sections/20916553118363): Workflow automation ## Troubleshooting DS Go - [How to gather browser information for troubleshooting](https://help.docushare.com/hc/en-us/categories/20916552035355): Browser diagnostics - [Unable to upload files into DS Go](https://help.docushare.com/hc/en-us/categories/20916552035355): Upload issues - [Content Assistant page consumption](https://help.docushare.com/hc/en-us/categories/20916552035355): AI feature usage - [Limitations of the Document View feature](https://help.docushare.com/hc/en-us/categories/20916552035355): Viewer limitations - [DocuShare Go - Error No Page Available](https://help.docushare.com/hc/en-us/categories/20916552035355): Error resolution --- # Product Announcements - [Xerox DocuShare Customer Support Plan](https://help.docushare.com/hc/en-us/articles/41912274628379): Support plan details - [IMPORTANT: DocuShare Drive End of Life Notification](https://help.docushare.com/hc/en-us/articles/25734580358299): DocuShare Drive EOL - [DocuShare Successfully Completes the 2023-2024 SOC 2 Examination](https://help.docushare.com/hc/en-us/articles/24256879574939): Security certification ## Optional - [eForms Socket Creation Issues](https://help.docushare.com/hc/en-us/articles/21443695266075): eForms troubleshooting - [eForms Java 7 Installation Prompt](https://help.docushare.com/hc/en-us/articles/21443587303067): Java requirements - [eForms Numeric User ID Problems](https://help.docushare.com/hc/en-us/articles/21443584474907): User ID issues - [DocuShare PaperPort Link Document Saving Issues](https://help.docushare.com/hc/en-us/articles/21443686220955): PaperPort integration - [DocuShare PaperPort Link Connector Installation](https://help.docushare.com/hc/en-us/articles/21443488311323): Installation guide - [DocuShare SharePoint 2013 Connector](https://help.docushare.com/hc/en-us/articles/21443560865947): SharePoint integration - [FTP Post-Upgrade Issues](https://help.docushare.com/hc/en-us/articles/21443634983963): FTP troubleshooting - [FTP Function Addition](https://help.docushare.com/hc/en-us/articles/21443392336795): Enabling FTP - [Kofax Ascent Capture Export Connector Registration](https://help.docushare.com/hc/en-us/articles/21443276350747): Kofax integration - [Content Intake Manager (CIM) Content Addition Issues](https://help.docushare.com/hc/en-us/articles/21443682788379): CIM troubleshooting