Note: This applies only applies to upgrades of DocuShare 6.0.0 and above.
Issue
When upgrading to DocuShare 6.5.3 the following message is displayed:
DocuShare installer can’t rename C:\Xerox\Docushare\_uninst to C:\Xerox\Docushare\_uninst.bak due to file locking. Please rename it before
running DocuShare installer.
Solution
1. Rename the \_uninst directory to \_uninst.bak
Where is replaced with the installation directory for DocuShare. The default installation path is C:\Xerox\DocuShare. Depending on your installation environment the path may vary.
2. Run the DocuShare installer again.
Solution Published: February 1st, 2010