Issue
DocuShare startup screen hangs, unable to access WebUI.
The \logs\Monitor.log shows that DSWebServlet is caught in a loop and unable to start.
Solution
Verify that DocuShare was not installed to the root of a drive, without a top level directory.
For example: C:\ instead of C:\Xerox\Docushare.
If DocuShare was installed without a top level directory, uninstall DocuShare and reinstall DocuShare.
Solution Published: January 31st, 2012
Solution ID: 1046
AR 26569 (Documentation AR has been submitted to add a note to the Install Guide)
SPAR 74396