All the text boxes are empty when the DocuShare Location Name field contains special characters

Issue

All the text boxes are empty when the DocuShare Location Name field contains special characters. (e.g. Ttest~!@#$%^&*()_+`{}|:"<>?[]\;',./)

When attempting to delete the DocuShare location name that contains the special characters, the following exception error message is displayed.

Error removing DocuShare location.

Stack trace

Internal Server Error (500) - The server encountered an unexpected condition which prevented it from fulfilling the request

at org.restlet.resource.ServerResource.doHandle(ServerResource.java:540)

at org.restlet.resource.ServerResource.doHandle(ServerResource.java:575)

at org.restlet.resource.ServerResource.post(ServerResource.java:1348)

at org.restlet.resource.ServerResource.doHandle(ServerResource.java:454)

at org.restlet.resource.ServerResource.doConditionalHandle(ServerResource.java:359)

Reason / Possible Cause

The Export to DocuShare feature does not support special characters in DocuShare Flex v.1.

Workaround

When creating a DocuShare location name it must start with a letter or an underscore, and can only contain letters, digits, underscores, hyphens, and periods.

Solution Published: May 9th, 2017

Solution ID: 1868

AR 0035780