Xerox DocuShare Flex

Troubleshooting Flex

• Your account has not been authorized to access this site message is displayed when attempting to login
• Unable to create a new user in Flex
• How to find which version of DocuShare Flex you have installed?
• How to download the DocuShare Flex Logs

Routing and Content Rules in DocuShare Flex

• How to create a timed content rule in DocuShare Flex
• How to add a routing template in DocuShare Flex

Flex Mobile App

• Unable to find objects uploaded using the Capture option in DS Flex Mobile
• DS Flex Mobile Supported iOS version
• DS Flex Mobile does not return search results
• DS Flex Mobile Capture Option is not working

DocuShare Flex

• Why is the max age password policy not being honored in Flex?
• Using Search in DocuShare Flex
• The property Title has the same value as another object with the same parent error is displayed
• Scan Services button Registration fails on CentOS
• How to set your home page in DocuShare Flex
• How to save a search in DocuShare Flex

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Capture Service in DocuShare Flex

• How to check how long it took to OCR a document.
• Green Finish check mark is not displaying when scanning to DocuShare Flex
• Capture option does not appear in the menu
• A document listed in the capture inbox shows an OCR status of not started