Issue
A blank page is displayed in Internet Explorer when trying to access DocuShare.
Solution
Add DocuShare into Trusted Sites on Internet Explorer.
To add DocuShare into Trusted Sites:
1. From Internet Explorer, select Tools | Internet Options. The Internet Options window displays.
2. Select the Security tab, Highlight Trusted Site and click the Sites button. The Trusted Sites window displays.
3. In the Add this website to the zone box type the address of DocuShare and then click the Add button.
4. Click the Close button.
5. Click Ok button.
6. Try accessing the DocuShare site again.
Solution Published: November 26th, 2013
Solution ID: 1406