Note: This applies to DocuShare.
Issue
An internal DocuShare user account has a password that is older than the expiration policy set in DocuShare.
Note: The Password expiration policy on a DocuShare site is not enabled by default. To enable the Password expiration, click Admin Home | Site Management | Account Policies and enable the All passwords expire option and set the number of days.
Reason /Possible Cause
The password expiration policy only applies to new accounts created after the policy was created. The policy will not be enforced until you change the password for the first time.
Solution
Change the password for the user accounts that have the issue. The password expiration policy will then be enforced.
Solution Published: November 19, 2021
Solution ID: 2145