Issue:
Note: This applies to DocuShare 6.5.0 ONLY
If you installed and/or configured DocuShare 6.5.0 to use a non standard RMI port you cannot run diagevent.bat.
The following error will be displayed:
C:\Xerox\DS_6.5\bin>diagevent
Running diagevent
Caught this Exception trying to create the server: com.xerox.docushare.DSException with this message: DSConnect.connect: not connect to the monitor yet so unable to resolve handles; nested exception is:
java.rmi.RemoteException: DSConnect.connect: not connect to the monitor yet so unable to resolve handles
com.xerox.docushare.DSException: DSConnect.connect: not connect to the monitor yet so unable to resolve handles; nested exception is:
java.rmi.RemoteException: DSConnect.connect: not connect to the monitor yet so unable to resolve handles
java.rmi.RemoteException: DSConnect.connect: not connect to the monitor yet so unable to resolve handles
at com.xerox.docushare.connect.DSConnect.connect(DSConnect.java:139)
at com.xerox.docushare.connect.DSConnect.connect(DSConnect.java:187)
at com.xerox.docushare.impl.DSFactorySpiImpl.lookupGivenRMIName(DSFactorySpiImpl.java:106)
at com.xerox.docushare.impl.DSFactorySpiImpl.createServer(DSFactorySpiImpl.java:44)
at com.xerox.docushare.cli.impl.DiagEvent.(DiagEvent.java:71)
at com.xerox.docushare.cli.impl.DiagEvent.main(DiagEvent.java:461)
Workaround:
If possible, change the RMI port to the default port number 1099.
Note: The port number can only be changed to 1099 if it is not in use on the server that runs DocuShare.
To change the RMI port number that DocuShare uses:
1. Stop DocuShare
2. Open a Command Prompt window
3. From the Xerox\Docushare\bin directory type dssetup
4. The Would you want to update the configuration? [yes] ? prompt is displayed press Enter confirm the value in square brackets []
5. The Host DNS name [server.domain.com] ? prompt is displayed press Enter to confirm the setting in square brackets
6. The RMI port number [xxxx] ? prompt is displayed type 1099 to change the port number and then press Enter
7. Continue pressing Enter for the rest of the prompts that are displayed this will confirm the settings in square brackets.
8. The Are you happy with your configuration [yes] ? prompt is displayed press Enter to confirm. The DocuShare command line configuration tool -- success! message is displayed.
9. Start DocuShare
10. Try running diagevent again
Solution Published: July 22nd, 2009
AR 20793