Notes: new configuration introduced in
config\mailagent.properties
The Code Fix
The following bug is fixed in ds750p2hf6:
Bug 49899: Email agent stops working and DocuShare needs to be restarted.
The following files are replaced or changed by this patch:
<DocuShareHome>/lib/mailagent.jar
Description of the Code Fix
Regarding bug 49899, this problem occurs when the Email agent is configured using IMAP to connect to an Exchange server that is setup to permit very large attachments in emails (>10MB). In such a configuration it can take so long to download the attachments from the mail server that the Email agent effectively times out and automatically restarts. The fix for this bug is a new configuration property that must be manually added to the ‘mailagent.properties’ file on the server. This property is a Boolean value named ‘imapPartialFetch’ that must be set to false to improve the download performance (if not present the default is ‘true’):
# bug49899 - config to enable/disable partial fetch on imap connections to improve dl speed for large attachments
imapPartialFetch=false
Download
https://docushare.xerox.com/doug/dsweb/View/Collection-19612
https://docushare.xerox.com/doug/dsweb/Get/Document-155121/ds750p2hf6-linux.tar.gz
https://docushare.xerox.com/doug/dsweb/Get/Document-155120/ds750p2hf6-windows.zip
Article Published: 2024 October 2029
References 49899
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