Guest Timeout Information

Important events to consider are:

1. Requests to the web server
2. Logouts
3. Logins
   

A request to the web server is made whenever a link or a button is pressed on the browser that causes the server to paint the page. This includes starting a new browser and pointing it at the server. Keyboard activity does not count. Closing the browser does not make a difference either.

Each time a request is made to the browser, if the user is a Guest, the server notes the time. The rule is this; if it has been 10 minutes since a Guest requested anything, then that counts as a Guest login and counts against the licensed limit. Logging in as another user does not help, nor does closing your browser. Only elapsing 10 minutes helps. This means that the definition of 'guest limit' is the number of unique browsers logged in as Guest in a 10 minute period.

NOTE: 10 minutes is the design of the license model. It cannot be decreased. It is hard coded. DocuShare 3 and DocuShare 4 guest models are the same. The license controls the number of guests, and each guest session will only expire after 10 minutes.