You can allow users who do not have DocuShare accounts to send email messages to collections and workspaces.
Prerequisites:
· The Email Agent must already be set up and working.
· Change the permissions of the container to give either the Email Agent user account or the All Users Except Guest group Writer permission to the container.
Note: A default owner name is assigned to a message a non-DocuShare user sends. If you do not change the permissions, the email messages are sent to a default collection. Check with your administrator for the name of the Email Agent user account as well as for the name of the default collection.
If your administrator does not set up a user account for the Email Agent, then DocuShare cannot receive email messages from non-DocuShare users.