1. Login as local administrator account on the DocuShare server
Note: It is important to login as a Local Administrator make sure the account has proper access to capture all open connections
2. Open a Command Prompt Window
3. Run netstat –banop tcp and press Enter.
Note: The netstat -banop tcp command also works on Linux.
4. Find the port number that is being used and write down the PID number associated to that port number.
5. Open Task Manager
6. Select the View menu then select Columns…
7. Place a checkmark in the checkbox next to PID (Process Identifier) to select it.
8. Click OK.
9. On the Processes Tab, find the process that is associated to the PID number that you wrote down in step 5.
Note: Microsoft offers a tcpview windows program that can be downloaded and will list the ports in use. Please refer to the Microsoft website at _http://www.microsoft.com to obtain the most current information. If necessary, contact the vendor directly for additional information.
Solution Updated: February 10th, 2011
Solution ID: 764