Note: You must be a DocuShare administrator to perform this solution.
To find the Host ID if DocuShare is offline(not running)
1. Open the Command Prompt window.
2. Change into the \bin directory.
Where is replaced with the installation directory for DocuShare. The default installation path is C:\Xerox\DocuShare. Depending on your installation environment the path may vary.
3. Use one of the following commands.
a. dssetup
Example: C:\Xerox\Docushare\bin>dssetup
b. start_docushare env
Example: C:\Xerox\Docushare\bin>start_docushare env
4. The Host id will be displayed.
Note: When submitting a license request we recommend that you copy the Host ID information to ensure that it is accurate.
Note: The Host ID of your server should only change if you have reinstalled DocuShare or if you have changed the primary network adapter on the Server.
Solution Published: January 12th, 2015
Solution ID: 1613