Note: This applies to DocuShare 6.5.3 connecting to an SQL Server
Note: After completing this solution all configuration settings on your DocuShare Server will need to be verified, to ensure that they were properly restored.
Prerequisites:
· Before beginning this solution you must already have a backup that contains at minimum your documents and database files.
Note: The backup of the database files and the documents directory must be done at the same time so that the information contained is in sync, otherwise there will be inconsistencies between the documents and the database information. To prevent inconsistencies between the documents and the database, you will need to stop DocuShare or place DocuShare in Read Only mode so that no new data is written during the backup period.
· The DocuShare server that you will be restoring to must have the same version, update and patch levels applied as the server that was backed up.
Note: The Server version, update and patches installed information can be found in the \config\DSCommon.properties file if backed up.
Note: You must be a Windows Administrator to perform this solution.
To restore DocuShare 6.5.x:
1. Verify that the Server you are restoring to is licensed.
Warning: If old DocuShare server information is restored to the new DocuShare server before a new license key is installed on it all of the users will be set to inactive and you will need to activate them.
Note: The user levels (Read-Only, DocuShare, and CPX) will be retained as long as you have the same amount or more of each user licensed on the new server.
Note: If the server is not licensed, obtain a license key from the licensing department. DocuShare Licensing can be reached by calling 1-800-735-7749 and/or emailing docushare.licenses@xerox.com. The licensing department will require the version of DocuShare installed on your server and the Host ID of the server. The DocuShare license key will need at least the same number of users as the server had that you will be restoring.
2. Verify the Bucket Structures of the backed up server and the new server match (If applicable)
Note: This step is very important and applies to DocuShare sites that have been freshly installed and will have a backup restored from a previously upgraded version of DocuShare. If this does not apply to your installation skip to step 3.
A. To verify your bucket structure on the backed up server:
o If you have a copy of the \config directory
a) Open Windows Explorer.
b) Navigate the folder structure into the \config directory.
Where is replaced with the installation directory for DocuShare. Depending on your installation environment the path may vary. The default installation path is C:\Xerox\Docushare.
c) Open the ContentStore.properties file (in notepad or WordPad).
d) Look for an entry in the file called NumberOfDirectories= it will have a value of 64 or 512, this is very important, make a note of this value.
o If you do not have a copy of the \config directory
a) Open the backup of the \documents directory.
b) If there are folders with labels higher than b064 then your site is running the 512 bucket structure. If the buckets listed are from b000 to b064 then your site is most likely running a 64 bucket structure. It is very important that you make a note of this value.
B. To verify the newly installed server has the same bucket structure as the server that was backed up:
a) On the newly installed server, open Windows Explorer.
b) Navigate the folder structure into the \config directory.
c) Open the ContentStore.properties file in a text editor such as Notepad.
d) Look for an entry in the file called NumberOfDirectories= edit this value to match the value found in step 2A.
3. Restoring the Database and Documents
From the New DocuShare Server,
a. Log in to DocuShare web interface as admin.
b. Click Admin Home | Site Management | Access Policies.
c. Set the Access Policies to Admin for the following:
· Site Access Authority
· Registry Access Authority
· Account Creation Authority
· Group Creation Authority
d. Click the Apply button.
Note: Changing the site access policies to Admin will prevent users from making any changes or adding any new content until the DocuShare Admin has had a chance to verify that the restore procedure from the old server to the new one was successful.
e. Stop the DocuShare.
f. Use your standard restore procedure to restore the \documents directory.
At the SQL Server,
a. Open the SQL Server Management Studio.
b. Use your standard restore procedure to restore the DocuShare SQL Database on the SQL Server.