Note: This solution applies to DocuShare 6.x using MSDE or SQL as the database.
This solution is to be used when you are restoring DocuShare to a newly installed DocuShare server because of a system crash or move.
Note: After completing this solution all configuration settings on your DocuShare Server will need to be verified, to ensure that they were properly restored.
Prerequisites:
· You must already have DocuShare installed on the Server that you will be restoring to. (same version, update and patch level as the Server that was backed up).
Note: The backup of the database files and the documents directory must be done at the same time so that the information contained is in sync, otherwise there will be inconsistencies between the documents and the database information. To prevent inconsistencies between the documents and the database, you will need to stop DocuShare or place DocuShare in Read Only mode so that no new data is written during the backup period.
· A new license key will need to be obtained from the licensing department for the new DocuShare Server. Licensing can be reached by calling 1-800-735-7749 and/or emailing docushare.licenses@xerox.com
Note: The licensing department will require the version of DocuShare installed on your server and the Host ID of the server. The new DocuShare license key will need at least the same number of users as the old server before restoring.
Note: Add the license key after installing the new server but before restoring the backup data. If the license key is not applied before restoring your backup data then all of the users will be set to inactive and you will need to activate them.
Note: The user levels (Read-Only, DocuShare, and CPX) will be retained as long as you have the same amount or more of each user licensed on the new server before restoring the backup data.
· If you are restoring a site that was previously upgraded to a freshly installed server, then you must verify the bucket structure before restoring if the site to the new server by looking at the \config\ContentStore.properties file.
From the backup of the Old DocuShare Server (if available)
- Open Windows Explorer.
- Navigate the folder structure into the \config directory.
Where is replaced with the installation path to DocuShare. The default installation path is C:\Xerox\DocuShare. Depending on your installation environment the path may vary.
- Open the ContentStore.properties file (in notepad or WordPad).
- Look for an entry in the file called NumberOfDirectories= it will have a value of 64 or 512, this is very important, make a note of this value.
From the New DocuShare Server,
a. Open Windows Explorer.
b. Navigate the folder structure into the \config directory.
c. Open the ContentStore.properties file (in Notepad or WordPad).
d. Look for an entry in the file called NumberOfDirectories= edit this value to match the value that was on your old server.
e. Save the file.
Minimum Restore Procedure
Restoring the Database and Documents (on the new server)
1. Stop DocuShare
2. Stop MSDE (or SQL Server if you are using SQL Server as your database)
3. Use your standard restore procedure to restore the DocuShare.mdf and the DocuShare_log.LDF files to the DocuShare database (MSDE or SQL).
For example if using MSDE as the database then restore to the --/MSDE/Data/MSSQL$DocuShare/Data directory.
4. Use your standard restore procedure to restore the \documents directory.
5. When you have completed your restore, Start MSDE (Or SQL Server if you are using SQL Server as your database)
6. Start DocuShare
The Restore Information Provided below is Optional
Note: This procedure requires that you have a backup of the \config directory from the old server.
Restore LDAP Configuration
1. Use your standard restore procedure to restore the DirectoryConfigLDAP.xml and the DirectoryConfigCommon.xml files to the \config directory.
2. Log into DocuShare as admin from the web UI
3. Click Admin Home. The Admin Home web page will be displayed.
4. Click Account Management | Providers | Security Services.
5. Place a check mark in the checkbox to enable LDAP.
6. Click Directory Services under Account Management, on the pane on the left hand side of your web browser.
7. Place a check mark in the checkbox to enable LDAP.
8. Log out of DocuShare.
Set the Access Policies