Issue
Customer wants to select the title of a document and have it load the view document & properties pane. This pane displays a side by side view of the document and metadata.
Solution
1. Verify the site is licensed for Quick Search.
Note: For detailed information on how to verify if the site is licensed for Quick Search refer to The Properties Pane Does Not Display in the Browser solution link listed at the bottom of the page.
2. Enable side by side view of document and metadata.
· If using DocuShare 661, the View Document & Properties icon will appear at the end of the title (looks like two cascading window panes).
· If using DocuShare 653, select the title of the document to load the View Document & Properties pane.
Note: If the steps outlined in the solution above do not deliver the expected behavior, verify the Quick Search settings under Admin Home | Site Management | Quick Search.
Solution Published: July 23rd, 2012
Solution ID: 1156