Issue
When attempting to install DocuShare a JVM Not Found Error is displayed in the Installation window.
During the installation the database files are created correctly in the database, but files are not installed below the directory.
Reason/ Possible Cause
The DocuShare.exe that is used to install DocuShare must exist in a path with simple characters. (Spaces, special characters, and dots are not permitted)
Invalid path example:
- C:\sally.smith@xerox.com\ds700-b609-Windows\Windows\DocuShare>docushare.exe
Solution
Move the DocuShare installer to a valid path.
An example of a valid path:
C:\ds700-b609-Windows\Windows\DocuShare>docushare.exe
Solution Published: June 27, 2018
Solution ID:1953