Non-Administrator User Accounts Do Not Have the Option to Add a Workspace

Issue

Regular DocuShare CPX users do not see the option to add a Workspace. The Admin and CPX Users with Administrator privileges see the Add Workspace option.

Note: This applies to DocuShare CPX Only. Workspaces are only available for DocuShare CPX Users.

Note: If you require Workspaces and do not have it, the DocuShare Sales Team will need to be contacted at 1-800-735-7749.

Reason

When adding a Workspace DocuShare automatically creates a Workspace group. This action requires that the User adding the Workspace has the Group Creation Authority. If the Group Creation Authority on the DocuShare site is set to Administrator, then any non-administrator user will not see the option to add a Workspace.

Solution

To allow users to add a Workspace set the Group Creation Authority value to User

To set the Group Creation Authority value to User:

Note: You must be a DocuShare Administrator to perform this solution.

1. Log into DocuShare as admin

2. Click Admin Home | Site Management | Access Policies link. The Access Policies page displays.

3. Select User from the drop down menu next to Group Account Authority

Note: Changing the Group Account Authority to user will allow any user to create groups on your DocuShare site.

4. Click the Apply button