Quick Search Homepage is Blank

Note: This applies to Internet Explorer 9, and 10.

Note: This applies to DocuShare 6.6.1 and below only.

Issue

Quick Search homepage is blank.

Solution

Note: This does NOT apply to DocuShare 7. DocuShare 7 does not support the use of compatibility mode.

View the site in compatibility mode.

Try modifying the compatibility view settings by doing the following:

1. From Internet Explorer, select Tools.

2. Select Compatibility View Settings.

3. Enable the option to display intranet sites in compatibility view.

4. Refresh the web page.

Note: Please refer to the Microsoft website at _http://www.microsoft.com to obtain the most current information. Search for Compatibility View Settings. If necessary, contact the vendor directly for additional information.

Solution Updated: May 3, 2016

Solution ID: 1463