Issue
The Windows Event Log displays an error regarding the DocuShare Service Terminating Unexpectedly.
Example:
The service terminated unexpectedly. It has done this time(s).
Source: Service Control Manager
Event ID: 7034
Reason / Possible Cause
This error is reported by the Windows Service Control Manager not by DocuShare. The error is normally displayed in the System Event Log in Windows and occurs if DocuShare was started using the Windows Services console and then stopped using another means such as the stop_docushare command or by manually ending the DocuShare processes via the Window Task Manager. This would circumvent the Service Control Manager to end a service it started will cause the error message to be recorded in the System Event Log.
Solution
If you start the DocuShare Service via the Windows Service Manager then you must also stop it via the Windows Service Manager.
Use stop_docushare to stop a DocuShare instance started via the command console using start_docushare.
Solution Published: February 9th, 2012
Solution ID: 1052