Note: Applies to All Version of DocuShare on a Windows 2003\2008 Server.
Issue
Unable to Change the Documents Repository Path to a Mapped Drive
Error:
Sorry. Your request could not be processed.
721: The Content Store Root directory does not exist
Example of Stack Trace error that will be displayed:
com.xerox.docushare.content.ContentStoreException: The ContentStoreRoot directory does not exist: Z:\docushare at com.xerox.docushare.content.impl.ContentStoreImpl.checkNewConfig(ContentStoreImpl.java:1567) at com.xerox.docushare.content.impl.ContentStoreImpl.setConfig(ContentStoreImpl.java:1412) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305) at sun.rmi.transport.Transport$1.run(Transport.java:159) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.Transport.serviceCall(Transport.java:155) at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662)
Workaround
Use a UNC path or start DocuShare from command line.
Note: For detailed instructions on How To Change the Document Repository Directory Path click the solution link listed at the bottom of this page.
Solution Published: February 26th, 2013
Solution ID: 1279
Keywords: 721
The Content Store Root directory does not exist