Note: This applies to DocuShare 6.5.2 and above ONLY
Issue:
FlowPort Cover Sheets that point to a DocuShare Server running 6.5.2 and above do not work. Scanning to DocuShare 6.5.2 and above via FlowPort is not supported.
The following error will be displayed in the most recent Xerox\FlowPort\logs\DAEX.log file.
ERROR Sep 17, 2009 1:39:59 PM COM.xerox.dae.repository.RepositoryException.log(RepositoryException.java:167) >>>
Operation failed: DocuShare document search for http://DocuShareServer:8080/docushare/dsweb/View/Collection-XX [ Unauthorized] with log message: Failed on ATTEMPT #4 ## #<## depth=0 >#
Current user = testuser, Current job =
LOG EXCEPTION:
COM.xerox.dae.repository.RepositoryAccessException: Operation failed: DocuShare document search for http:// DocuShareServer:8080/docushare/dsweb/View/Collection-65 [ Unauthorized] with log message: Failed on ATTEMPT #4 ## #<## depth=0 ># …..
Solution:
The last release of FlowPort was in 2003 (Version 2.1.1 SP3) it supported Xerox DocuShare® version 2.2 and 3.0.X (store & retrieve). Although unsupported, newer versions of DocuShare still allowed FlowPort to scan successfully. However, with the release of DocuShare 6.5.2 and above FlowPort no longer works with DocuShare. FlowPort cannot transfer the files to DocuShare.