Note: This applies to DocuShare 6.6.1 and 7.x.
Issue
Customer is unable to add any content to DocuShare.
The following error is displayed in the \logs\tomcat.stdout file.
08 Nov 2011 16:00:40 - [Thread[Thread-30,5,main]] - 08 Nov 2011 16:00:40 - Error from DSWebServlet DSException error code = 712, with this message: Can't create content because the last bucket root is filled to its configured limit. The full one is ContentStoreRoot #0
08 Nov 2011 16:00:40 - [Thread[Thread-30,5,main]] - ERROR jp.co.fujixerox.docushare.amber : Error from DSWebServlet DSException error code = 712, with this message: Can't create content because the last bucket root is filled to its configured limit. The full one is ContentStoreRoot #0
In DocuShare 6.6.1 Update 3 it will display the following error:
08 Nov 2011 16:00:40 - Error from DSWebServlet DSException error code = 712, with this message: Can't create content because the last bucket root is filled to its configured limit. The full one is ContentStoreRoot #0
The following error may also be displayed on the webpage:
System Error
Error Code: 712
Configuration error in ContentStore.properties, where we've filled up a root 'bucket' directory, and there aren't any more
[Stack Trace]
Possible Cause / Reason
DocuShare 6.6.1 uses the\config\ContentStore.xml file to specify the Repository configuration settings. The ContentStore.xml file contains a setting to specify how much disk Space is allowed to be used before it considers the Disk to be full. By default this value is set to 90% Disk Space used (entire partition, not just the Documents directory) so if the disk check comes back with less than 10% total free disk space available (unused) then it will post an error in the Tomcat.stdout file and not allow any content to be added.
Solution
Allocate more disk space to the drive.
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Stop DocuShare.
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Verify the location/disk being used for the documents (\config\ContentStore.xml)
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Allocate more hard drive space to the disk.
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Reboot the server.
Note: If you are unable to allocate more disk space, then you will need to move the documents repository to a location that has more disk space. If you purchased the Enterprise edition you may want to consider using "Content Partitioning" feature to add a second Document Repository on a new Disk partition.
Solution Created: July 6, 2016
Solution ID: 963
Keywords: 90
90%
712
disk space full
drive space
configured limit
ContentStore Root #0
Last bucket root
Limit
Error Code: 712