Note: This applies to DocuShare 6.6.1 R2 Only. This does not apply to DocuShare 6.6.1 Update 2.
Issue
There is a bug in 661R2 that causes start_docushare resetpassword not to work.
The following error is displayed:
Failed to reset admin password
Can't load and init the Database; nested exception is:
com.xerox.docushare.db.DatabaseException: Can't find database driver under com.microsoft.sqlserver.jdbc.SQLServerDriver; nested exception is:
java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerDriver
com.xerox.docushare.db.DatabaseException: Can't load and init the Database; nested exception is:
com.xerox.docushare.db.DatabaseException: Can't find database driver under com.microsoft.sqlserver.jdbc.SQLServerDriver; nested exception is:
java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerDriver
com.xerox.docushare.db.DatabaseException: Can't find database driver under com.microsoft.sqlserver.jdbc.SQLServerDriver; nested exception is:
java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerDriver
java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerDriver
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at com.xerox.docushare.db.jdbc.DatabaseJDBC.startDrivers(DatabaseJDBC.java:170)
at com.xerox.docushare.db.jdbc.setupDatabase.setAdminPassword(setupDatabase.java:1490)
at com.xerox.docushare.monitor.impl.MonitorServerImpl.main(MonitorServerImpl.java:492)
Solution
This issue is fixed in DocuShare 6.6.1 Update 3. DocuShare 6.6.1 Update 3 can be found at www.support.xerox.com.
For detailed instructions on how to install click the How To Install Patches, Updates and Hotfixes solution link listed at the bottom of this page.
Solution Updated: October 14th, 2014
Solution ID: 1540
AR 30300