Note: This applies to DocuShare 7.
Issue
When clicking the view in PDF option in DocuShare it does not produce a PDF file, instead the browser just sits there and eventually times out.
Solution
Install the OpenOffice add-on for DocuShare 7 on a 64 bit Operating System (OS).
The DocuShare Add-on 32 bit conversion v7.5.13 for 64 bit platforms patch can be downloaded from the following location: https://docushare.xerox.com/doug/dsweb/View/Collection-14175
Solution Published: November 23rd, 2015
Solution ID:1716
Keywords: OpenOffice
View in PDF