Note: This applies to DocuShare 6.6.1.
Issue
When trying to run dssetup the following error is displayed.
C:\Xerox\DS_661\bin>dssetup
Welcome to the DocuShare command line configuration tool
Gathering the current configuration -- please wait
ConfigIDriver.gatherCurrentConfig: caught an Exception
ConfigIDriver.gatherCurrentConfig: null
ConfigIDriver.gatherCurrentConfig: returning false
ConfigIDriver.runConfig: error gathering the current configuration
DocuShare command line configuration tool -- failure :-(
Solution
1. Run Command Prompt as Administrator.
Note: Even if you are logged in as a user that is part of the Domain Administrator group.
a. Click Start | All Programs | Accessories.
b. Right-click Command Prompt and select Run as Administrator.
2. Check the DocuShare Home variable in setup_docushare.bat file
To check the DocuShare Home variable:
a. Open the setup_docushare.bat in a text editor such as Notepad.
b. Verify the DOCUSHARE_HOME setting is correct for your installation environment.
Example of the correct path without a trailing slash:
SET DOCUSHARE_HOME=C:\Xerox\Docushare
Example of an incorrect path with a trailing slash:
SET DOCUSHARE_HOME=C:\Xerox\Docushare\
Note: There should not be a \ at the end of the path.
c. Save the file.
d. If the SET DOCUSHARE_HOME setting has been modified, double-click the setup_docushare.bat file to run the batch file.
3. Check the Path variable
To check the path variable:
a. Open a command prompt window.
b. Change into the <dshome>\bin directory.
Where <dshome> is replaced with the installation path for DocuShare. The default installation path is C:\Xerox\Docushare. Depending on your installation environment the path may vary.
c. Type path and press Enter.
The path should be listed correctly (only one trailing slash)
Example of a path that is not set properly and has two trailing slashes.
C:\Xerox\DS_661\bin>path
PATH=C:\Xerox\DS_661\\lib\verity\Verity_Export_SDK\bin;C:\Xerox\DS_661\\lib\verity\Filter_SDK\bin;C:\Xerox\DS_661\\IDOLServer\DiSH;C:\Xerox\DS_661\\IDOLServer\FileSystemFetch;C:\Xerox\DS_661\\IDOLServer\IDOL;C:\Xerox\DS_661\\IDOLServer\IDOL\langfiles;C:\Xerox\DS_661\\IDOLServer\content0;C:\Xerox\DS_
661\\IDOLServer\content1;C:\Xerox\DS_661\\jdk1.6.0\bin;C:\Xerox\DS_661\\tomcat\bin;C:\Xerox\DS_661\\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Xerox\Docushare\LiquidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\
xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;C:\Xerox\Docushare\jdk1.6.0\bin;C:\Xerox\Docushare\LiquidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;C:\Xerox\Docushare\Liq
uidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL S
erver\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\
Note: If the PATH still contains double slashes, then review step one of this solution again.
Solution Updated: December 16th, 2014
Solution ID: 1322
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