How To Find Out The Version Of DocuShare
The version of DocuShare can be very important when troubleshooting certain issues. It is also required for support to record this information when creating support cases.
To find out the version of DocuShare you are running use one of the following options:
1. Option 1: Finding the DocuShare Version Using the Web UI
· Logged into DocuShare as any user:
a. Open DocuShare in a Web Browser.
b. Click the About DocuShare link under Related Links.
· Logged into DocuShare as Admin User:
Note: You must be logged into DocuShare as Admin (User-2) or a User that is a member of one of the three Administrator Groups.
a. Open DocuShare in a Web Browser and log in with the Admin account.
b. Click Admin Home on the DocuShare Web page and the DocuShare version will be displayed in the body to the right of the Administration Menu.
2. Option 2: Finding the DocuShare Version Using Command Line
Note: You must be the Administrator of the Server that is hosting DocuShare.
a. Open a command prompt window and change into the \bin directory.
The default installation path for DocuShare is C:\Xerox\Docushare. Depending on your installation environment the path may vary.
b. Type one of the following commands:
· If DocuShare is running: type “dsservice report†or “dsservice status†and press Enter.
· If DocuShare is stopped: type “start_docushare env†and press Enter.
3. Option 3: Finding the DocuShare Version Using the Configuration Files
Note: You must be the Administrator of the Server that is hosting DocuShare.
a. Open Windows Explorer and browse to the \config directory.
The default installation path for DocuShare is C:\Xerox\Docushare. Depending on your installation environment the path may vary.
b. Open the DSCommon.properties file in a text editor.
The version, as well as patches will be listed in this file:
edition=Windows
version=06.06.01.C1.139
patchesInstalled=ds661hf5,ds661postInstallFix,ds32bitConversion-v7.5.13,ds661p3
Solution Published: September 18th, 2013
Solution ID: 1374