To get a list of imported certificates:
In DocuShare 7.5, 7.6, and 7.7
1. Right click Command Prompt Application and select Run as Administrator.
2. Change into the <DSH>\jdk\bin directory.
Where <DSH> is replaced with the installation directory for DocuShare. The default installation path is C:\Xerox\Docushare. Depending on your installation environment the path may vary.
3. Type keytool -list -v -keystore ..\..\jdk\lib\security\cacerts > cacertsoutput.txt and press Enter.
Note: When prompted for a password, just press enter. The cacerts does not have a password.
4. Get the cacertsoutput.txt file that is created and upload to your Case Collection for review.
In DocuShare 7.0
1. Right click Command Prompt Application and select Run as Administrator.
2. Change into the \jdk\jre\bin directory.
Where is replaced with the installation directory for DocuShare. The default installation path is C:\Xerox\Docushare. Depending on your installation environment the path may vary.
3. Type keytool -list -v -keystore \jdk\jre\lib\security\dstruststore dstruststore.txt and press Enter.
Note: When prompted for a password, just press enter. The dstruststore does not have a password.
5. Get the dstruststore.txt file that is created from the \jdk\lib\security directory and directory and upload to your Case Collection for review.
In DocuShare 6.6.1
1. Right click Command Prompt Application and select Run as Administrator.
2. Change into the \jdk1.6.0\jre\bin directory.
Where is replaced with the installation directory for DocuShare. The default installation path is C:\Xerox\Docushare. Depending on your installation environment the path may vary.
3. Type keytool -list -v -keystore C:\Xerox\Docushare\jdk1.6.0\lib\security\dstruststore dstruststore.txt and press Enter.
Note: When prompted for a password, just press Enter. The dstruststore does not have a password.
6. Get the dstruststore.txt file that is created from the \jdk1.6.0\lib\security directory and directory and upload to your Case Collection for review.
Solution Published: November 19, 2021
Solution ID: 2144