Microsoft Office Outlook: The command line argument is not valid. Verify the switch you are using

Note: This issue has been replicated on DocuShare Client build 6.0.6 & 6.0.7 mapped to DocuShare 6.00.01 & 6.5.2 and on Microsoft Office 2003 and 2007.

Issue

When using the Windows Client to Open a .msg Document Object we are receiving the following errors.

Microsoft Office Outlook:
The command line argument is not valid. Verify the switch you are using

Workaround

Add the .msg extension to the following registry setting:

[HKEY_CURRENT_USER\Software\Xerox\DocuShare Client\DsClient\Settings]
“ShellExecuteTypes

The default data value is .eml;.zip;.cab. Change the data value to .eml;.zip;.cab;.msg

To add the .msg extension registry setting:

1. Click Start | Run | regedit

2. Browse to the HKEY_CURRENT_USER\Software\Xerox\DocuShare Client\DsClient\Settings

3. Double click ShellExecuteTypes in window pane on the right. The Edit String window will display.

4. In the value data field add ;.msg then click the OK button.

Example: .eml;.zip;.cab;.msg

5. Close the registry editor

6. Try opening the .msg document object again.

Solution Published: March 17^th, 2010

AR 0023070 : SPAR 60117