A user reports that scans are not showing up in the defined collection when using ConnectKey

Check to see if the scan failed or succeeded (view the Scanning Log). If the scan succeeded and it does not appear in the Collection, then see if the group has read access to the Collection.

Note: For additional information on viewing the Scanning Log, click the solution link at the bottom of the page.

Solution Published: June 24^th, 2015

Solution ID: 1681