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ConnectKey for DocuShare may not work if you are running MySQL

Updated

Note: This applies to ConnectKey 1.5.7 and DocuShare Servers that are running MySQL.

DocuShare no longer supports mysql. Therefore, ConnectKey for DocuShare was not tested with mysql before launch. If you have ConnectKey for DocuShare and are planning to upgrade to the latest drivers it may fail unless the following workaround are used.

As a workaround you can use one of the following solutions.

  • For Servers that already have ConnectKey for DocuShare installed and who currently use mysql and are planning to upgrade to the latest 1.5.7 version can follow the steps below:

  1. Stop DocuShare.

  2. Open Windows Explorer and browse to the copy \tomcat\webapps\connectkey\WEB-INF\lib directory.

    Where is replaced with the installation directory for DocuShare. The default installation path is C:\Xerox\Docushare. Depending on your installation environment the path may vary.

  3. Make a copy of the mysql.jar and paste into a directory (temporarily).

  4. Install ConnectKey for DocuShare (CK4DS) 1.5.7.

  5. Copy mysql.jar to \tomcat\webapps\connectkey\WEB-INF\lib directory.

  6. Start DocuShare.

  • For Servers that have not had ConnectKey for DocuShare installed previously and are planning to install to the latest 1.5.7 version can follow the setps below:

  1. Stop DocuShare.

  2. Go to http://dev.mysql.com/downloads/connector/j and within the dropdown select Platform Independent

  3. The options to download tar.gz file or zip file will display, select zip file.

  4. Extract the zip file once downloaded.

  5. Make a copy of the mysql-connector-XXX.jar file.

  6. Paste the copy into the \tomcat\webapps\connectkey\WEB-INF\lib

  7. Start DocuShare.

Solution Published: April 25, 2017

Solution ID: 1865