Issue
The following error is displayed in the Web UI when trying to add a ConnectKey button to a device using the DocuShare Web UI.
Failed to edit Device.
The ConnectKey Server log displays the following errors:
2016-04-01 13:00:18,862 DEBUG (DeviceRegister.java:336): Max ConnectKey Devices:5
2016-04-01 13:00:18,863 DEBUG (MFDRegister.java:217): Executing cmd.exe /C C:\Xerox\Docushare\tomcat\webapps\connectkey\regclient\RegCClient.exe 10.20.1.13 admin 1111 add C:\Xerox\Docushare\tomcat\webapps\connectkey\tmp\1459530018863.xml
2016-04-01 13:00:18,876 DEBUG (MFDRegister.java:228): ExitValue: -2146232576
2016-04-01 13:00:18,876 DEBUG (MFDRegister.java:229):
2016-04-01 13:00:18,877 ERROR (DeviceConfigParser.java:375): updateButtons: device 10.20.1.13 failed to update buttonId=1
2016-04-01 13:00:18,877 ERROR (DeviceConfigParser.java:193): editDevice: device 10.20.1.13 failed to update one or more buttons
2016-04-01 13:00:18,879 ERROR (DeviceRegister.java:176): Failed to edit Device:Demo,10.20.1.13
2016-04-01 13:00:29,680 INFO (EIPAdmin.java:64): EIPAdmin Command: LogSettings
Reason / Possible Cause
Older versions of ConnectKey for DocuShare required Microsoft .Net Framework 3.5.
Solution
Install ConnectKey For DocuShare version 1.5.2.
Solution Updated: May 3, 2016
Solution ID: 1762
AR 33035