Note: This applies to ConnectKey on DocuShare 6.6.x, 7, and Flex.
Issue
After successfully registering a device behind a firewall and associating a button to the device when behind firewall is selected. When you go to the URL to download the ConnectKey firewall utility and type in the password to download the following error is displayed in the web browser.
Message “No MFP has been registered. Please try later.
The expected download does not appear.
Solution
Verify that you have applied changes to ConnectKey devices and or buttons, this message is expected if there are no changes since the last batch file was generated.
Try using another browser. As the browser may be blocking the download or caching.
Solution Published: February 21, 2020
Solution ID: 2021