Note: This issue applies to DocuShare 6.x.
Issue
Unable to enable the scan option" Integrate scan cover sheet". When setting the radio button to yes under admin home | Services & Components | Scan, it fails to save changes, reverting back to no. All other changes on this page apply successfully.
Solution
Enable the glyphscan socket.
1. Admin Home | Services & Components | Content Intake | Edit. The Edit Content Intake page displays.
2. From the Category drop down, choose Imaging Subsystem.
3. From the Type drop down, choose Glyphscan.
4. From the Instance Names drop down, choose GlyphScan_Socket.
5. Place a check mark in the checkbox labeled Enabled.
6. Click the Update button.
Solution Published: April 20th, 2012
Solution ID: 1092