Your account has not been authorized to access this site message is displayed when attempting to login

Note: This applies to DocuShare Flex.

Issue

When a user attempts to login to DocuShare Flex, they receive the following message.

Your account has not been authorized to access this site. Please contact your LDAP Administrator for more information.

Solution

Verify the username is entered correctly.

Note: User names are case sensitive and must be entered correctly.

Solution Published: October 6, 2017

Solution ID: 1908