DocuShare Go - Error No Page Available

Note: This applies to DocuShare Go

Issue

When attempting to load a document that is using a content rule with document classification and data extraction the following error is displayed “Error no page available”.

Reason/Possible Cause

The document classification and data extraction content rules use a specific type of extraction pack. When DocuShare Go is initially purchased there is a pack that is granted, once the pages have been used you must purchase more. To view the number of pages remaining click the Manage Subscription option when logged into your DocuShare Go subscription.

To purchase additional pages, contact your DocuShare Go Sales representative if you use extraction frequently you may way to discuss the advanced extraction package.