Note: This applies to DS Go
Issue
When trying to view some big documents, it returns an error message :
The file size exceeds the limit
Please contact your Document Server Administration
Root cause
OnlyOffice is deployed with the following file size limitations. OnlyOffice will not load files greater than these sizes:
| File Type | Limit (MB) |
|---|---|
| Microsoft Word (docx,dotx,docm,dotm) | 50 |
| Microsoft Excel (xlsx,xltx,xlsm,xltm) | 300 |
| Microsoft PowerPoint (pptx,ppsx,potx,pptm,ppsm,potm) | 50 |