Capture option does not appear in the menu

Note: This applies to DocuShare Flex.

Issue

The Capture option is not appearing in the menu in DS Flex.

Solution

If the Capture option does not display in the menu, verify the following:

1. Is the capture option is licensed?

2. Are there are enough indexing users licensed?

3. Is the user that is having the issue a member of the indexing users group?

Solution Published: June 14, 2019

Solution ID:1994

Keywords: DSFlex

Capture