Note: this applies to DocuShare OCR v 2.0.1
Issue
DocuShare OCR will not OCR some Documents.
Reason / Possible Cause
If there is a blank page in the document it will cause the DocuShare OCR to fail (this can happen if the document has an odd number of pages and is scanned 2 sided, the last page would be scanned blank). The output will indicate that it has completed.
Solution
Install the OCR HF1 patch which is available for download from
https://docushare.xerox.com/doug/dsweb/Services/Document-67697.
Solution Published: November 9th, 2014
Solution ID: 1604