Note: DocuShare OCR is a separately purchased Add-on that can be downloaded after obtaining the appropriate site license. For information on purchasing this option contact DocuShare Sales.
In "Windows 2008 Enterprise x86" (fresh install)
· C:\Windows\system32\msvcr71.dll - exist by fresh OS installation.
· C:\Windows\system32\msvcp71.dll - missing by default
o Install both .NET 1.1 packages - Perform Option B Only.
In "Windows 2008 R2 Enterprise x64" (fresh install)
· C:\Windows\SysWOW64\msvcr71.dll - exist by fresh OS installation.
· C:\Windows\SysWOW64\msvcp71.dll - missing by default
o For customer not using IIS - Choose Option A or Option B.
o For customer using IIS - Perform Option A Only. Do not install any .NET 1.1 packages as the installer warns of incompatibility issue.
Option A: Obtain the .DLL files from a valid source, and then copy into DSHOME\lib\ocr\bin folder.
1. Search for the msvcr71.dll file.
2. Copy file into the {dshome}\lib\ocr\bin directory if it is not already there.
3. Search for the msvcp71.dll file.
4. Copy file into the {dshome}\lib\ocr\bin directory if it is not already there.
5. Restart DocuShare.
Option B: Install ".NET Framework Version 1.1 Redistributable Package" and ".NET Framework SDK Version 1.1"
".NET Framework Version 1.1 Redistributable Package" is available from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26
".NET Framework SDK Version 1.1" is available from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16217
Solution Published: March 22, 2012
Solution ID: 1049