Note: DocuShare OCR is a separately purchased add-on that can be downloaded after obtaining the appropriate site license. For information on purchasing this option contact DocuShare Sales at 1-800-735-7749.
In "Windows 2008 Enterprise x86" (fresh install)
· C:\Windows\system32\msvcr71.dll - exist by fresh OS installation.
· C:\Windows\system32\msvcp71.dll - missing by default
o Install both .NET 1.1 packages - Perform Option B Only.
In "Windows 2008 R2 Enterprise x64" (fresh install)
· C:\Windows\SysWOW64\msvcr71.dll - exist by fresh OS installation.
· C:\Windows\SysWOW64\msvcp71.dll - missing by default
o For customer not using IIS - Choose Option A or Option B.
o For customer using IIS - Perform Option A Only. Do not install any .NET 1.1 packages as the installer warns of incompatibility issue.
Option A: Obtain the .DLL files from a valid source, and then copy into DSHOME\lib\ocr\bin folder.
1. Search for the msvcr71.dll file.
2. Copy file into the \lib\ocr\bin directory if it is not already there.
3. Search for the msvcp71.dll file.
4. Copy file into the \lib\ocr\bin directory if it is not already there.
5. Restart DocuShare.
Option B: Install ".NET Framework Version 1.1 Redistributable Package" and ".NET Framework SDK Version 1.1"
".NET Framework Version 1.1 Redistributable Package" is available from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26
".NET Framework SDK Version 1.1" is available from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16217
Solution Published: March 22, 2012
Solution ID: 1049