Note: This applies to DocuShare 6.5.x and 6.6.x.
Note: You must be a Server Administrator to perform this solution.
Caution: Do NOT edit the original VDF files.
Note: Verify that you have a backup of the original file before modifying the copy, this will allow you to revert back to the original file if the changes do not produce the desired result.
To modify the dslib.vdf file:
1. Open Windows Explorer and navigate into the \amber\templates\[locale]\system directory.
2. Make a copy the LoginBoxMessages.vdf file.
3. Browse to the \amber\templates\[locale]\local directory.
Where is the installation directory for DocuShare. The default installation path for DocuShare is C:\Xerox\Docushare. Depending on your installation environment this path may vary.
The base LoginBoxMessages.vdf, for English installations, would be located in C:\Xerox\Docushare\amber\templates\en\system. If the site has Spanish language pack installed, you would also need to copy/edit the LoginBoxMessages.vdf in the Spanish specific directory, etc.
Note: If the \amber\templates\[locale]\local directory does not exist then one will need to be created. All customized vdf files should be placed in the local directory.
4. Paste a copy of the LoginBoxMessages.vdf file into the \amber\templates\[locale]\local directory.
Note: DocuShare will look for the local directory for customized VDFs before going to the (default) system folder.
5. Open the LoginBoxMessages.vdf file in a text editor such as Notepad.
6. Look for the following entry:
Contact your mailto:${contact}">administrator.
7. Change this to
Call 555-555-555 to create a ticket
8. Save the file.
9. Refresh the webpage.
Note: In some instances a restart of DocuShare may be necessary to see the changes and/or checking the cache settings on the browser you are using (Example: Internet Explorer).
Solution Published: March 13th, 2012
Solution ID: 1068