Note: This solution applies to DocuShare 6.5.x and 6.6.1.
When the User Receives a notification email the URL link that is displayed in the body of the email has the wrong http protocol, server name, and/or port number displayed.
For Example: http://servername:8080/docushare instead of http://servername/docushare (In the example provided the port number is displayed incorrectly).
Note: When clicking on the incorrect link, the User is often required to login again even though they were already logged in to the correct link. Example:http://:8080/docushare.
Solution
Note: This solution applies to DocuShare 6.5.x or higher.
Note: You must be a Windows Administrator to perform this solution.
Note: This solution requires that you stop DocuShare.
1. Stop DocuShare.
2. Open a Command Prompt window.
3. Change into the \bin directory.
Note: Depending on your environment the DocuShare installation path may vary.
4. Type dssetup and press Enter. This will launch the DocuShare Command Line Configuration Tool.
5. When prompted Would you want to update the configuration? [yes]. Type y and press enter.
6. You will be prompted with settings that are available to change press enter to accept the value in [ ].
7. When the Host DNS Name [hostname or IP]? is displayed type the appropriate hostname or IP address and press Enter.
8. When the Subscription port number [8080]? is displayed type the appropriate port number and press enter.
9. When the Please select HTTP Protocol type [0]? is displayed type the appropriate HTTP Protocol Type and press Enter.
10. Press enter to accept all the other configuration settings.
11. When prompted Are you happy with your configuration [yes]? press Enter to accept.
12. Close the Command Prompt window.
13. Start DocuShare.
Solution Updated: August 25th, 2014
Solution ID: 1074