Issue
In previous versions of the DocuShare client when you hovered over a document object listed in the DocuShare client a window would display indicating some info about the document object. Such as document title and size. This feature was called the info tip. However, in DocuShare 6.5 build and higher of the DocuShare Windows client this window no longer displays the info tip.
Cause
This is an intentional design change done by development to address the missing label tip in the list view.
The fix allows Explorer to display the complete title in a label tip if the title is too long to fit the title column width. The label tip applies to non-title columns as well. So, if a user name on the Owner column is too long to fit, a label tip is created to show the name without cropping it. Also, if you insert the Summary column, and if the summary text exceeds the column width, a label tip shows the full summary text. Unfortunately, the label tip which works for all columns in details list style does not work with the info tip. The info tip is the one that the pre-6.5 Client used to display the file summary, owner name, and file size. Unfortunately, Win32 does not support displaying both label tip and info tip, and the info tip was dropped.
Workaround
If you require the info tip display instead of the label tip, you can enable it by editing the registry setting below.
Note: If you enable to info tip then the DocuShare Client will no longer support the label tip.
Note: You must be a Windows Administrator to perform this solution.
Note: Backup the registry before making any modifications.
To enable the info tip:
1. Open a Registry Editor.
2. Browse to [HKEY_CURRENT_USER]\Software\Xerox\DocuShare Client\DsNsx\ListView
3. Add a DWORD (32-bit) Value called ViewCtrlFlags
4. Change the Data value to 50
The ViewCtrlFlags data value should display as 0x00000050 (80)
5. Save the changes.
6. Test.
Note: Restart the workstation if the setting does not display correctly after making the changes to the registry.
Solution Published: March 21st, 2011
Solution ID: 794