Issue
When selecting an Office 97 .doc file the preview is displayed in the lower preview tab window. However, if an Office 2007 or 2010 file is opened the preview tab displays “Content Preview is not Available for selected Object†message.
Workaround
Add that mime type to the HtmlRepr registry key.
***Use at your own risk***
Warning: Back up the Registry file before editing. Changes made to the Windows registry can cause the operating system to stop functioning and may require reinstalling Windows.
Note: You must be a Windows Administrator to perform this solution.
1. Open a registry editor.
2. Browse to HKEY_CURRENT_USER\Software\Xerox\DocuShare Client\DsNsx\ItemView\PropertiesBar\ContentTypes
3. Double-click HtmlRepr in the right window pane. The Edit String window displays.
4. In the Value data field add the content type for each file type that you require.
Note: Each entry must be separated by a semi colon (;).
Note: The registry setting is already there for Office 2003 documents.
application/vnd.ms-excel;application/vnd.ms-powerpoint;application/msword;application/rtf
· For .docx files (Word), you need to add:
application/vnd.openxmlformats-officedocument.wordprocessingml.document
· For. xlsx file (Excel), you need to add:
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
· For .pptx file (PowerPoint), you need to add:
application/vnd.openxmlformats-officedocument.presentationml.presentation
Example of the Value data field if only adding an entry for .docx:
application/vnd.openxmlformats-officedocument.wordprocessingml.document;application/vnd.ms-excel;application/vnd.ms-powerpoint;application/msword;application/rtf
Example of the Value data field if you add all the file types show the content:
application/vnd.openxmlformats-officedocument.wordprocessingml.document; application/vnd.openxmlformats-officedocument.spreadsheetml.sheet; application/vnd.openxmlformats-officedocument.presentationml.presentation
;application/vnd.ms-excel;application/vnd.ms-powerpoint;application/msword;application/rtf
5. Close the registry editor.
6. Restart the Explorer window (no need to reboot the PC).
Solution Published: December 7th, 2011
Solution ID: 987
AR / SPAR: 26456