Note: This applies to Adobe Acrobat X.
Issue
Unable to checkout a .PDF document using the DocuShare Windows Client using OLE.
The following DocuShare Windows Client error is displayed:
Error: OLE linking failed or canceled
Application:Adobe Acrobat
Workaround
Set Adobe to Checkout Using Process Monitoring in the DocuShare Windows Client Settings.
To set to MS Publisher to use Process Monitoring:
1. Right-click the DocuShare Client icon and select DocuShare Client Settings. The DocuShare Client Properties window displays.
2. Select the File Types tab.
3. In the Available types in Explorer box highlight Adobe.
4. From the File type details section select Process Monitoring from the Check out using drop down menu.
5. Click the OK button.
Note: In some cases, the registry setting does not get changed to when you change the protocol to Process Monitoring for Publisher documents from the DocuShare Windows Client properties.
If the Workaround does not update the Registry (use only if applicable)
***Use at your own risk***
Warning: Back up the Registry file before editing. Changes made to the Windows registry can cause the operating system to stop functioning and may require reinstalling Windows.
Note: You must be a Windows Administrator to perform this solution.
1. Open the registry editor.
2. Navigate to HKey_Current_User\Software\Xerox\DocuShare Client\DsClient\Preferences
3. Double-click HPROC in the right window pane. The Edit String window displays.
4. Add the .pdf string value to the Value data field.
Example:
.wri;.txt;.log;.ini;.bat;.htm;.html;.bmp;.jpg;.gif;.vbs;.js;.png;.tif; .pdf
5. Click the OK button.
6. Verify the other String Values DDE, OLE, Uneditable, and ODMA do not have the .pdf string value. If they do edit them and remove the .pdf entry.
7. Close the Registry Editor.
8. Reboot the PC.
Solution Published: March 29th, 2012
Solution ID: 1083
Keywords: OLE linking failed or canceled
Adobe Acrobat