Issue
When trying to save a document using the DocuShare Windows Client an HTTP / 1.1 430 430 error is displayed.
Tail of Gateway error:
04:57:40 File closed
--2a4745fd12082cd2--
Throughput: 799 KB per second
04:57:40 File sent. Now waiting for reply from server
04:57:41 Complete response is in. Connection is still open.
04:57:41 Processing server response
HTTP/1.1 430 430
Cache-Control: private
Content-Length: 971
Content-Type: text/html;charset=utf-8
Expires: -1
Server: Microsoft-IIS/7.5
DocuShare-Version: 6.4.0
DocuShare-Schema-Version: 1336750855946
Date: Wed, 23 May 2012 11:57:41 GMT
The following error is displayed in the \logs\Tomcat.stdout when DocuShare Web Logging and WebDav are set to debug:
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - DEBUG jp.co.fujixerox.docushare.webdav : ApplyUploadMethod.createDSDocument(ObjectData): Number of content elements [1]
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - DEBUG jp.co.fujixerox.docushare.webdav : ApplyUploadMethod.createDSDocument(ObjectData): LinkType [containment]
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - It's me, ApplyUploadMethod.createDSDocument, and the file, whose name is C:\Xerox\Docushare661\tmp\Amber5281403677515293670.tmp with a length of 12928695
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - jp.co.fujixerox.docushare.webdav.DSWebdavException: Usage quota exceeded. You cannot add any more content because you have exceeded your usage quota.
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.webdav.amber.method.ApplyUploadMethod.createDSDocument(ApplyUploadMethod.java:940)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.webdav.amber.method.ApplyUploadMethod.createDocument(ApplyUploadMethod.java:591)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.webdav.amber.method.ApplyUploadMethod.executeImpl(ApplyUploadMethod.java:236)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.webdav.method.PutMethod.execute(PutMethod.java:113)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.webdav.method.AbstractWebdavMethod.runImpl(AbstractWebdavMethod.java:187)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.webdav.method.AbstractWebdavMethod.run(AbstractWebdavMethod.java:150)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.amber.DSWebServlet.runXml(DSWebServlet.java:1347)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at jp.co.fujixerox.docushare.amber.DSWebServlet.service(DSWebServlet.java:375)
23 May 2012 04:51:05 - [Thread[Thread-30,5,main]] - at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
Reason / Possible Cause
This is caused by the DocuShare 6.6.1 license which now includes User Document Count Quota.
Solution
Look at the Content Intake Socket for the Default User Handle value setup to verify if that user has exceeded their Document Count Quota. You may have to change the Default User Handle to a different user or contact licensing to get a new license with higher Document Count Quota.
Solution Published: May 25th, 2012
Solution ID: 1125