Issue
Content rule does not trigger when associated with a custom menu type property.
Reason/ Possible Cause
This happens because the “Label†was set for the Content Rule menu value instead of the menu’s internal ID
Example:
When a menu property Color is created with the following:
ID : Label
1 : Red
2 : Green
3 : Blue
If the content rule is set as when Color equals Red, the content rule does not trigger.
It only triggers when the content rule is set as Color equals 1 (Menu ID)
Solution
Use the Menu ID instead of the string (Label) value.
Menu ID can be found by looking in Admin Home | Object Properties | Custom Objects, select edit on the Custom object and then select edit next to the Menu Property you are using in the Content Rule. There you will see the Internal Menu ID to the Left of the Label (leave the Page without making any changes or selecting Update).
Solution Updated: November 24th, 2014
Solution ID: 1560