Applicable to
DocuShare versions 6 and 7.
Requirement
- I would like to change the content of Routing Task Email Notifications.
- I would like to personalize « routing task notification » (add some properties).
Solution
Both the email subject and body can be customized for routing task notifications.
The configuration for these items is found in the language-specific message files under {DSHOME}\amber\messages\
The language of Routing Email that receive users is configured in Administration Menu > Site Management > Installed Languages page, in the property “Default Language”.
For English environments the configuration file is 'messages_en.properties'.
Look for the entries for 'routing_email_notify_subject' and 'routing_email_notify_body'.
You will see that each item supports placeholders for values resolved at runtime.
For the email body the following placeholder values are supported:
{0} - routing task subject
{1} - date the task is sent
{2} - task URL in DocuShare
{3} - routing task comments
The configuration requires all of the content on a single line so use '\n' to insert line breaks as required.
Restart DS to take effect
Reference ID's:
- 376
- 42435