How to Change the sender of a Routing Notification Email from ‘Docushare workflow’ (admin email id) to the Routing initiator’s email id.
Note: This solution applies to DocuShare 6.x
Note: You must be a Windows Administrator to perform this solution.
Solution:
1. Open Windows Explorer and browse to the Xerox\Docushare\config directory
2. Make a copy of the routing.properties file and rename it to routing.properties.bak
3. Open the routing.properties file in a text editor such as Notepad
4. Search the file for the following line.
## This value can be "admin" for Docushare Workflow [admin email] or "user" for routing initiator name and email. No entry means admin.
emailSenderRequest=admin
5. Change the value to emailSenderRequest=user
Note: If the routing initiator needs a response into his/her mail id on completion/escalation of the routed task, the following value needs to be set to ‘user’;
## This value can be "admin" for Docushare Workflow [admin email] or "user" for task recipient name and email. No entry means admin.
emailSenderResponse=user
6. Save changes made to the file
7. Restart DocuShare.